All-in-one app
Streamline communication with one app for calls, video meetings, messaging, SMS, and fax.
RingEX™
The trusted leader in AI communications
Bring calls, texts, video meetings, and fax together on one reliable AI communications platform.
- Unified app
- Secure & reliable
- Simple migration
- Deeply integrated
RingEX™ · Unified app
Incoming call
AI receptionist · routing…
Business SMS
“Your appointment is confirmed.”
AI Meeting
Live transcript & summary on
Online Fax
Contract_v2.pdf delivered
Trusted worldwide
Serving over 600,000 businesses around the world
Why teams choose it
Experience reliable business communications
Connect over 500 integrations
Integrate your preferred tools like Salesforce, Google, Microsoft Teams, Zendesk, and more.
Unmatched reliability & security
Experience uninterrupted, high-quality calls with 99.999% availability backed by top security certifications.
Save time with AI
Simplify work with integrated AI that captures call notes, transcribes calls, translates messages, and refines your writing.
One place for everything
All your conversations, all in one place
Phone, SMS, team chat, meetings and fax — unified in a single intelligent workspace, so your team never switches apps to stay connected with customers.
Manage calls
Get reliable, industry-leading cloud calling across all your favorite devices.
Text and fax with ease
Send business texts optimized for open rates—and automatically respond to customer inquiries with AI.
Chat with the team
Chat, share files, and manage projects in one organized space.
Meet from anywhere
Get AI-powered video meetings with live transcriptions, summaries, and recaps.
One unified workspace
Cloud calling
HD voice on any device
Text & fax
AI auto-replies to inquiries
Team chat
Files & projects in one space
AI meetings
Live transcript & recap
AI that works while you talk
Smart notes, recaps & action items — automatically
Every call is transcribed, summarized and turned into key updates, decisions and action items, then recapped on any device — so nothing slips through the cracks.
Search
+
Phone
…CallsVoicemailRecordingsHud
KY
Kristine Yee
⏺ 5 min 52 sec
SB
Suzanne Bennett
IJ
Ida Jones
RS
Robert Smith
KY
Kristine Yee
(717) 421-6134
00:00
To
View call transcripts, sentiments and more in RingSense
(801) 301-2139 (me)
Smart notes
Key updates
Call recap
×RL11/05/23 10:28 PM
Rafael Lindsey
(650) 555-1234
Key updates
Lei wants Mark’s new quote for $5.5K to be closer to $4–$4.5K.
Mark found a cheaper one-color shirt from Great Polos Inc. bringing the price to $4.8K.
Decisions made
Switch to one-color shirts from Great Polos Inc. to meet Lei’s price.
Action items
Mark to send a revised quote to Lei in a couple of hours.
Transform how your teams connect
Contact salesGet one professional business number
Use one number for your calls, faxes, and text messages to simplify customer interactions and maintain your business identity, even when using personal devices.
Take control of your calls
Balance work and life with intelligent mobile call management, featuring flexible call routing, delegating, focus modes, and more.
Stay connected from anywhere
Switch between your mobile, desktop, and tablet with a single click. And easily take calls and meetings, reply to messages, and manage tasks while on the go.
Never miss a customer connection
The Customer Engagement Bundle brings shared SMS inboxes, smart call queues, and AI-powered responses together in one place—so every inquiry gets handled.
Simple administration and management
Add new phone numbers, devices, offices, and remote teams in no time.
R
IVR Menu
A
Sales
Returns
New menu 01+
External transfer
Directory
Voicemail
Manage multiple locations remotely
Control users, permissions, and call flows across multiple locations in one centralized platform, from any device.
Customize call routing
Set up and manage call paths quickly based on business hours, team availability, or custom rules, no IT support required.
Direct calls to the right team
Design intuitive call menus with drag-and-drop tools for streamlined routing, and add automated greetings and announcements.
Scale globally
Connect global teams with 18 languages for in-app translations and phone menus.
Personal AI Assistant
Discover a smarter way to work with AI
Meet your new Personal AI Assistant, included at no additional cost.* Capture real-time notes, seamlessly write and translate messages, and get instant meeting summaries—helping you stay organized and on top of every interaction.
Say goodbye to note-taking
Capture real-time, shareable, and integrated notes with key updates, decisions, and action items.
AI NotesAI Transcript
Key updates
Kristine approved the preliminary designs but requested a larger emergency room area.
Action itemsPauline to revise plans to expand the emergency room and incorporate energy-efficient materials.
Communicate more effectively
Easily generate clear and professional texts and team messages that help create clarity across your organization.
✦ Smart composer
Hey team! I’m on a mini recharge mission 🌴 from Mar 25–27. If you need anything, message Justin Time (justin.time@hourglass.com). Back soon with stories! ✨
Accept suggestionGet up to speed in seconds
Generate intelligent meeting summaries that highlight key decisions and action items, so your teams stay aligned.
MAJRDKSL
SummaryTranscriptHighlights
Brief
Review of the marketing campaign progress, highlighting a 15% increase in engagement.
Project UpdatesQ4 Campaign
Connect in more languages
Compose clear messages in multiple languages for your teams around the globe.
Just wanted to say thanks for all the hard work lately. We’re making awesome progress, and it’s all because of you.
NH
Northfield Health
00:14
Speaker
Video
Mute
Add
Keypad
AIR Product Spotlight
Answer every opportunity with AI Receptionist
Answer calls 24/7 with AI Receptionists that work with any phone system.
Deliver on-brand multilingual interactions
Automate FAQs and schedule appointments
Route callers with full context to live agents
Capture leads and sync with your CRM
Automate text replies and route to the right person
Request demo
More power, fewer tools
Explore advanced tools and integrations
Quality monitor
14,071Total Calls
3,338Internal Calls
97.6%
GoodTurn conversations into insights
Record and summarize sales conversations, keep CRMs up to date, and provide insights and coaching tips to win more deals.
Phone · Quick contacts
SB
MR
IJ
RS
Integrate with Microsoft Teams
Integrate advanced calling, SMS, fax, and AI conversation intelligence into your Microsoft Teams apps—no Teams Phone license needed.
Test the ROI of RingEX™ AI for your business
Customer engagement & service ▾
Choose an option ▾
See the impact of AI on your business
Estimate time savings, cost reduction, and productivity gains from AI-powered call handling, automated notes, and faster customer response times.
Real results for businesses everywhere
35%
Boost in productivity for IrisVision
1k+
Traditional on-prem phone systems retired at Brinker International
$600k
In annual savings for Autopay since migrating
0
Phone-related failures since rollout at Ryder Systems
◉ Autopay
◆ Brinker International
◎ IrisVision
Scale & trust
The trusted leader in global communications
Billions
Of AI-enabled minutes processed per month
600k+
Customers worldwide
99.999%
Availability
100+
Countries supported
AICPASOC 2
AICPASOC 3
SKYHIGHENTERPRISE‑READY
HIPAA
HITRUSTCSF Certified
C5
Good afternoon, Kayla
Completed tasks
☎ 60 calls · ✉ 41 SMS
81
CX Interactions
Talk to listen ratio
70:30
Needs improvement · try taking more pauses during conversations.
Average customer sentiment
☺ Positive
1 in 2 of your calls were rated positive.
Total time on calls today
6hr 21min
Similar to your total talk time yesterday.
RingCX | AI Contact Center Solutions
Create effortless customer experiences
Seamlessly manage agents, coach performance, and boost customer satisfaction on an industry-leading omnichannel platform, designed for businesses of all sizes.
Learn more
From first hire to global scale
Designed for businesses of all sizes
MESSAGES Now
Order #341
Your order is ready for pickup!
Small Business
Streamline communication, enhance collaboration, and focus on growing your business.
Q4 Release Call
1:30 PM to 2:00 PM
Join
Startups
Appear larger and work faster with scalable, AI-powered communications that support your growth.
M
To check your balance press 1
Enterprise
Leverage advanced AI communications with flexible migration paths from traditional PBX systems.
Check out our latest innovations
Nexora Solutions
incoming call…
Boost answer rates with Enterprise Branded Calling
Learn more ›
Follow-up questions
Hi there, I need help updating an order.
Of course — can you share the order number?
It’s #1056.
Perfect, thanks! Updating it now.
Immersive agent experiences, powered by AI
Learn more ›ParticipantsScoreHost
TJ8Aarushi Peri
WM6William Meek
SA9Ida Jones
PT8Lei Quynh
Coach agents faster with AI-automated scorecards
Learn more ›
SMS received
Branch
My phone number
Else
Automate tasks with easy-to-use, customizable SMS rules
Learn more ›
Good to know
Frequently asked questions
What is RingEX?
RingEX is an AI-powered cloud communications platform that brings business phone, SMS, team messaging, video meetings, and online fax together in a single app — available on desktop, mobile, and the web, so your team can connect from anywhere.
How is RingEX different from a traditional phone system?
Unlike on-premises PBX hardware, RingEX runs entirely in the cloud — there's nothing to install, rack, or maintain. You get enterprise-grade calling, messaging, and meetings on any device, with automatic updates, built-in AI, and 99.999% uptime backed by a global network.
Can I keep my existing phone numbers?
Yes. You can port your current business numbers to RingEX at no extra cost, and add new local, toll-free, or international numbers as your business grows. Diskreet Logic manages the porting process so there's no interruption to your service.
What devices and platforms does RingEX work on?
RingEX works on Windows and Mac desktops, iOS and Android phones and tablets, any modern web browser, and compatible desk phones — so your team can call, text, and meet seamlessly whether they're in the office, at home, or on the go.
Does RingEX include AI features?
Yes — RingEX includes a Personal AI Assistant at no additional cost. It captures real-time notes, generates call and meeting summaries, writes and translates messages, and produces recaps with key updates, decisions, and action items, so nothing slips through the cracks.
Is RingEX secure and compliant?
RingEX provides enterprise-grade security with encryption in transit and at rest, and supports industry certifications including SOC 2, SOC 3, HIPAA, and HITRUST — all delivered on a platform with 99.999% availability.
How many users does RingEX support?
RingEX scales from a single user to thousands of seats across 100+ countries, making it a fit for everyone from a growing small business to a global enterprise. You only pay for the seats you need, and you can add more at any time.
Does RingEX integrate with my other tools?
Yes. RingEX offers hundreds of out-of-the-box integrations — including Microsoft Teams, Google Workspace, Salesforce, and Zendesk — plus open APIs and SDKs so you can connect it to the tools your team already uses.
How do I get started and what does it cost?
Diskreet Logic will help you choose the right plan for your team size and needs, port your existing numbers, and migrate with minimal disruption. Contact our team for a tailored quote and a guided rollout.
Switch to reliable AI business communications
Talk, message, and meet—all in one AI-powered app.